Frequently asked questions

Doubts, curiosities, biker worries? You'll find everything here.

Do I need to book in advance?

Yes, all our experiences require advance booking. This lets us organise your adventure properly and guarantee availability.

I've never ridden an e-bike. Can I still join?

Of course! Our e-bikes are suitable for beginners too, and we have tours for every level of experience.

Can I join with my own bike?

Absolutely. If you'd rather use your own bike, just let us know when you book.

Do you offer e-bike rental only?

Yes, you can rent an e-bike without joining a tour. A helmet and basic kit are included.

Where do we start?

Every tour starts from Courmayeur. The exact meeting point and all the details will be sent by email or WhatsApp after confirmation.

What happens if the weather is bad?

If the weather is dangerous (official weather warning or our guides' assessment), we'll reschedule the experience or give you a voucher for a new date. If the weather is just a bit grey but safety is not at risk, the tour goes ahead.

Are there experiences suitable for children?

Some experiences are suitable for little ones too. Contact us to find out which ones best suit your family.

Can experiences like Grillbike or Bike & Camp be customised?

Yes! We can adapt the duration, route and details to your needs. Write to us and we'll build the perfect experience together.

How can I cancel a booking?

See our page on booking and cancellation conditions for all the deadlines and options.

Can I organise a private or group event?

Yes! We organise tailor-made tours for groups, team building, parties and special events. Tell us what you have in mind and we'll make it happen together.