Data controller
BB S.R.L., owner of the Courmaebike brand, registered office at Via Circonvallazione 84/A, 11013 Courmayeur (AO), Italy, VAT no. 01262850074.
Email: amministrazione@courmaebike.it
What data we process
- Browsing data. When you visit the website, the servers record technical data such as IP address, date and time of the request and the page visited. This is needed to run and protect the website.
- Data you send us. If you fill in the request form on the website, write to us by email or WhatsApp, or call us, we process the data you give us: name, contact details, dates, number of people and the content of your request.
- Booking data. Bookings are made on the book.courmaebike.it portal. We process the data needed to provide the service: name, contact details, dates, chosen services and payment data. Payments are handled by an external provider.
- Data collected at pick-up. When you start your rental or tour, we ask you to fill in a customer form.
Why we process it and on what legal basis
- Answering your requests and preparing a quote: pre-contractual measures taken at your request.
- Managing bookings, rentals, tours and services: performance of a contract.
- Letting you know when rental reopens, only if you asked for it in the form: consent, which you can withdraw at any time.
- Meeting tax and accounting obligations: legal obligation.
- Keeping the website secure and protecting our rights: legitimate interest.
- Sending customers information about services similar to those already purchased: legitimate interest. You can object at any time by writing to info@courmaebike.it.
External services used by the website
- Google Firebase (Google Ireland Limited and Google LLC): hosts the website, its content and the requests sent through the form.
- Google Maps (Google): shows the map of our shop and public reviews.
- WhatsApp (Meta Platforms Ireland Limited): only if you choose to write to us with the WhatsApp button.
Instagram and Facebook are plain links: we don't load their content on our pages.
Cookies and browser storage
The website uses no profiling cookies. It uses Google Analytics 4 cookies (Google Ireland Limited) for anonymous visit statistics, only if you accept them in the banner: you can change your mind at any time from "Cookie preferences" at the bottom of the page. It only stores your chosen language in your browser, to show you the pages in the right language. The Google Maps map may set Google cookies: see Google's privacy policy.
How long we keep it
- Information requests: as long as needed to reply and follow up.
- Requests to be notified at reopening: until reopening or until you withdraw your consent.
- Bookings and accounting records: 10 years, as required by law.
- Browsing data: for the period set by the hosting provider.
Transfers outside the European Union
Some providers, such as Google, may process data in the United States. Transfers take place with the safeguards required by the GDPR, such as the EU-US Data Privacy Framework or standard contractual clauses.
Your rights
You can ask at any time to access, correct or delete your data, restrict its processing, receive it in a portable format or object to its processing (Articles 15–22 GDPR). Write to amministrazione@courmaebike.it.
If you believe the processing breaks the law, you can lodge a complaint with the Italian data protection authority, the Garante per la protezione dei dati personali.
This is a translation. In case of discrepancy, the Italian version prevails.
Last updated: 12 November 2026