Who we are
Courmaebike services are provided by BB S.R.L., registered office at Via Circonvallazione 84/A, 11013 Courmayeur (AO), Italy, VAT no. 01262850074. Our rental shop is at the same address.
Contact: info@courmaebike.it · +39 342 642 2969
Services
We offer e-bike rental, guided tours, a workshop, transfers of people, bikes and luggage, tailor-made events and the sale of used e-bikes. The features of each service are described on the dedicated pages and on the booking portal.
Booking and payment
- Rentals and tours are booked on the book.courmaebike.it portal. Other services can be requested by email, phone, WhatsApp or through the website form.
- All services are available by booking only, with partial or full advance payment.
- Your booking is confirmed when you receive our confirmation by email or WhatsApp, with times, meeting point and included equipment.
- The prices shown on the portal or in the quote at the time of booking apply.
Cancellation and weather
Cancellation conditions and weather handling are set out on the Booking policy page, which forms part of these terms.
For leisure services tied to a specific date, such as rentals and tours, the right of withdrawal under the Italian Consumer Code does not apply (art. 59, letter n). The cancellation conditions of our policy still apply.
Picking up and returning e-bikes
- At pick-up we ask you to fill in the customer form.
- The rental includes a helmet and a basic kit. The full list is on the Rental page.
- The bike must be returned by the time stated in the contract, to the rental shop and directly to us: leaving it parked outside the shop does not count as a return. Extra time is charged according to the current price list.
- If the bike is not returned and you have not told us, we treat it as stolen and report it to the police.
Use of the bike and liability
- Renters ride carefully, follow the Highway Code and trail rules, and do not lend the bike to other people.
- At pickup we ask for a deposit of €300 to €1,000, depending on the number of bikes rented. It is refunded when you return the bikes, minus any charges.
- Until you return the bike, you are responsible for it and for any damage caused to yourself, the bike, other people and property.
- Damage to the bike and lost accessories (keys, helmet, kit) are charged according to the price list displayed in the shop. If the bike needs to be recovered on the spot, you can ask us for a paid call-out.
- If the bike is stolen, you must report the theft to the authorities and pay the value of the bike shown in the price list. If the bike is recovered, we refund the amount in full or in part.
- During tours, guides may change or stop the route for safety reasons.
- Participants declare that they are physically fit for the chosen activity and able to ride a bike.
- A valid ID is required to rent. Rental is for adults only: minors must be accompanied by an adult, who signs the contract and takes full responsibility.
- We may refuse a rental, or ask for the bike back, if it is used improperly or the rider is under the influence of alcohol or drugs.
Governing law
These terms are governed by Italian law. For consumers, the competent court is that of the consumer's place of residence or domicile.
Changes
We may update these terms. Your booking is governed by the version published at the time you booked.
This is a translation. In case of discrepancy, the Italian version prevails.
Last updated: 12 November 2026